The problem is back. The last fix is one search away.

Each issue becomes one case with its causes, fixes, evidence and lesson. The lesson is written before it closes, and the next investigation starts from how the last one ended.

Book a demo All use cases
  • Case status Issue Case opened Cause established Countermeasure 2 of 5
  • Resolved case: underfill, Line 2Cited 4 times

Some of the people we've built with

How it works

How one issue becomes a lesson you can find

Each Module does one job, in this order.

1 It connects

  • CMM
  • Quality system
  • Maintenance log

2 What runs, and what it does

  1. Investigation EngineTurns each issue into one case: causes, target condition, countermeasures, evidence and the lesson.
  2. CoachWhen asked, pulls causes and countermeasures from cases your team already closed. You review every suggestion.
  3. Knowledge LibraryKeeps resolved cases beside your procedures, so the next person finds how it was fixed.

3 What you get

  • Case status Issue Case opened Cause established Countermeasure 2 of 5

In customer plants, downtime fell 86% and shorts went from 50 a month to 12.

Real plants, real numbers, first in manufacturing.

  • less downtimeacross seven production facilities 86%
  • customer shorts a monthwithin six months 50 to 12
  • longer planning horizonin a customer deployment 50%
  • facilities on one installationrun by one customer 19
Where these numbers come from

These numbers come from customer deployments, first in manufacturing. We don’t name customers without asking them first. If you want to talk to one, ask us and we’ll ask them.

What runs it

  • INV-0311: 3 causes 5 countermeasures Lesson written
  • Closed by A. Singh 15:20Countermeasures verified

From first report to closed case

A person writes the case, owns the tasks and closes it.

  • Raise the issue where it happened, tied to the record it came from
  • Attach photos, reports and records as evidence
  • A guided wizard turns the issue into a case, so nobody starts from a blank page
  • Save a draft and finish it later
  • Write the lesson on the case before it closes

Where it runs

FAQ

Bring the problem you keep chasing.

30 minutes on an issue you've investigated before. We'll show how the next investigation finds the last answer.

Book a demo See the Investigation Engine