Docs

Next steps by role

Four short reading orders. Find the one closest to your job and read it top to bottom.

Start here, whoever you are

Read both of these before any path below. Fifteen minutes on them makes the rest of the documentation read faster.

What the Singularity isOne working model of an operation, built from modules, sitting on top of the systems that operation already runs. Also covers how adoption works and the industry configurations.Which module does whatEvery module sorted by the job you are trying to do, from getting data in through to the agents that watch the operation.

Operations lead or plant manager

You want to know what your people would actually touch, and what changes without waiting on a vendor.

What the Singularity isThe shape of the platform, the three kinds of modules, and how a rollout starts small rather than all at once.The platform on the floorCapture at the point of work on the device already in hand, what happens after an operator hits submit, and which modules are involved.Configure without a release cycleScreens, forms, workflows, and the model of the operation are configuration, so your own team changes them. It also names what falls outside configuration.Which module does whatPick the modules against the problems you have this quarter rather than against a product catalogue.How implementation worksThe phase sequence, the readiness gate that produces a score and a site tier, and why connectivity is the long pole.

IT and controls engineer

You want the deployment shape, the data path off the floor, and an honest account of what your team has to build and run.

Architecture and deploymentCloud on AWS, the single on-site component, the outbound site data path, where the databases sit, data residency, and the deployment shapes that do not exist (on-premise, air-gapped, and customer-VPC).Building on the SingularityThe technical overview: how connections are made, the protocols, connection health, the modules your team configures, and where custom work gets scoped.Connecting a siteThe on-site MQTT client, Ignition as the recommended collection hub, and the outbound connection that means no inbound hole in your firewall.ProtocolsThe protocols the Integration Hub speaks, and the kinds of system it reaches.Data modelsThe data model your published data has to match: field mapping, type conversion, mandatory fields, and validation.Division of responsibilitiesWhat the customer brings, what mode40 brings, and the middleware choice between building the bridge yourself or buying it as custom development.How systems connectThe Integration Hub in full, including why integration is the hard part.

Quality and compliance

You want the control story and the contract, including the parts that are not finished. Read the security page first and read all of it.

Security and governanceEncryption and network posture, identity and access, where identity stops today, audit logging, the contract terms on your data, availability and support, and where mode40 stands on certification.Your dataOwnership, return or deletion of your data on termination, the 90-day backup deletion window, notice periods, the liability cap, and the AS IS terms.Data residencyThe AWS region is chosen per customer at onboarding, and data does not cross a border unless that movement is explicitly configured.The quality and compliance modulesThe modules that carry this job, including the one that is still roadmap.

You want the shape of the commitment and a straight comparison against what you would otherwise do.

If a mandate rules the platform out

Deployment shape and certification status are worth settling early, because they end some conversations and there is no point spending a quarter to find out.

The Singularity runs in the mode40 cloud. There is no on-premise, air-gapped, or customer-VPC deployment, and none has been built for a customer. Architecture and deployment covers each of them.

mode40 holds no third-party security certifications today. If your procurement process requires a SOC 2 Type II report or an ISO/IEC 27001 certificate before signing, that requirement is not met today. Security and governance has the full status, and the current plan is available on request.