Foundational Modules
Anything an Agent pauses on waits here for a person, oldest first. Approve and the run picks up where it stopped. Reject and the action never happens.
How it works
Every action type has its own expiry window in hours, so a request never sits pending forever. Open the queue on its own screen, or beside the Agents that raised the requests.
Approvals
Every pending approval for your site lands in one list, oldest at the top. The list pages, so a long backlog stays as easy to read as a short one.
Request detail
Open a request and you see what the Agent wants to do, why, and how far it reaches, all in one dialog. Approve or reject from the same screen. You never dig through a thread to find out why it wants to hold a line or change a work order.
Approval outcome
Approve and the paused Agent run picks up exactly where it stopped, mid-shift or between runs. Reject and the action never happens. Either way, the decision carries the name of the person who made it.
Approval expiry
A request doesn’t sit pending forever. Its window is set in hours, and the time left shows right on the request. When the window closes, the request stops waiting.
Decision history
A decision that’s made stays made. Double-click, leave a stale tab open, or retry after a timeout, and nothing changes. The first decision stands, kept with who made it and when.
Approval scope
The queue holds approvals and keeps the record. It doesn’t pick who approves, chase an approver on a night shift, or decide anything for them. What an Agent may do alone in the first place is set in the Authority Matrix.
Open a request and see the action, the reason, and how far it reaches, all in one dialog. Approve or reject from the same screen. No digging through a separate thread.
Every open request sits in the queue, oldest at the top, so a long backlog stays as easy to read as a short one. Each request shows the hours left before its window closes.
No. It holds the actions an Agent has paused on, and a person approves or rejects each one.
Every action type has an expiry window in hours. A request doesn’t stay pending past it.
No. A request that’s already been decided keeps its first outcome, and the repeat changes nothing.
The Authority Matrix sets what an Agent may do on its own. The Approval Queue holds the actions that need a person first.
30 minutes on your sign-off process and what belongs in the Approval Queue.
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